Our Spa Etiquette
To get the most out of your prefect spa day, do keep these etiquettes in mind.
An advanced reservation for your visit is highly recommended to ensure your preferred time and service are available.
Arrive 10 mins before your appointment to allow yourself to simmer down, have some tea and get into a mindful state for your treatment. A reduction of treatment time may apply for late arrival.
Rescheduling or Cancellation
As a courtesy to other guests and our therapists, we seek your kind cooperation to give us at least 4 hours advance notice, should you wish to cancel or reschedule your appointment.
Do inform us of any health conditions, allergies or injuries before the session, as our therapists will make adjustments to your treatment accordingly.
Enjoy the Silence
Be mindful of other guests, speak softly and silence your devices to maintain a quiet environment.
Prices are quoted in Ringgit Malaysia (RM) excluding 6% SST and subject to change.
Surcharge For Early Cancellation
You may choose not to proceed with the treatment after a foot scrub with a surcharge of RM25 only.
In appreciation of outstanding service, gratuities may be given at your discretion to our therapists.
Wear Comfy Outfits and Flip Flops
A massage attire will be provided for your comfort and to be worn during full body massage.
Access & Treatment
For guests below the age of 16, parental supervision and consent are compulsory for access and treatment at our outlet.
Alcohol consumption and smoking are prohibited. It is advisable to drink plenty of water to flush out the toxins from your body, if you had alcohol a day before the treatment.
Loss & Damage
Personal belongings are to be kept safely at all times, as we will not be liable for any loss or damage caused.
Accidents & Injuries
We will not be held responsible for any accident or injury that might occur during your visit.
To continue your self-pampering session at home, most products used in the treatments are available for purchase at the counter.